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Best-friend duo based in London specialising in thoughtful wedding stationery

Terms and Conditions
Proofs

We will send you two rounds of digital PDF proofs during the design process, a first ‘draft’, make your tweaks and corrections here, and a second for you to say, ‘Yes, we love it!’. After final sign off, no further amends can be made.

We advise printing out your proofs, so you can get a good idea of scale, layout, and that the font size is readable for Great Aunty Betty. Please note that some screens can alter how PDFs are displayed and colour calibration may alter how the colours are displayed and printed.

As we can only work with what you have supplied to us, we ask you to please check all spelling, names and dates. Check, double check, and send to a friend to check!

Changes and Cancellations

Need to change something with your order? We understand there are a lot of decisions to make, and you may want to change your mind. Please do so before making a deposit. We may be able to change your order after this time, but will not be able to provide a refund for cancellation.

Deposits

We ask for a 50% deposit, with the remaining balance due at sign off. Work on your order will not commence until a deposit is received. The deposit will be non-refundable, as we get to work as soon as payment is made.

Returns and Refunds

As we create and personalise each order, whether it is fully bespoke or from our favourites collection, we ask for your agreement at each stage of the process and once it goes to print we cannot alter designs. Therefore we are unable to accept returns or provide refunds.

Postage and Packaging

We use a recorded services for all deliveries. We package all our orders to ensure the safest delivery to you, but we cannot be held responsible for any damage incurred once posted.

International Shipping

We are very happy to deliver internationally. Please contact us for a quote with your order.

Copyright and Reproductions

Our Little Studio reserve all creative and intellectual copyrights on all our designs. Please do not replicate or reproduce any artwork. Please do not resell any product produced by Our Little Studio. We are unable to copy another’s work, particularly if you see something you love elsewhere. We are able only to use this as inspiration for your unique design.

Marketing

Our Little Studio may use stationery created for you by us for our marketing purposes; on our website, blog, social media and elsewhere.

Health and Safety

We cannot be held responsible for any health and safety issues or injuries occurred from our products.

Website

All artworks on www.ourlittlestudio.co.uk belong to the creative and intellectual copyright of Our Little Studio. Photography, where not our own, has been given permission by the rights holder for our use.

Third-party links to external or third-party websites are for the customers information and convenience only, and are not endorsed by Our Little Studio. We cannot be held responsible for any third party websites, their content or availability.